Thank you for booking your collection in London.

Please do not send us your items in original boxes or dust bags.

Please send both shoes in a pair, even if only one needs attention.

You can find other packaging guidelines to follow the best practice on how to package your
items.

You will receive an email confirming arrival when we receive your items. You will then receive a quote from our team over the following few days. Please get in touch with service@the-restory.com if you don’t receive these emails.