How it Works

Vectors

DROP IN STORE

A team member at Concierge Services, Level 2 Grafton St. and Level -1 Dundrum can assist you and securely receive your item(s). Your details will be sent directly to The Restory and your item(s) will be delivered to our atelier. There is a €7 fee to drop item(s) in store.

Vectors

WHILE WITH US

We will do a comprehensive assessment of you item(s) taking into account what you may have told us and/or what services our experts recommend to bring your item(s) back to life.

You will receive a detailed quote for you to edit, approve, or decline. You will need to approve the quote and make a payment for work to commence.

Vectors

WE RETURN

Once the work has been completed, we will return your items at a time and to a place convenient to you. Delivery is complimentary for returns to Brown Thomas or your home address. There are additional costs for international returns.