Farfetch Fix – Services List


CLEANING


Special cleaning 

We clean your bags’ interior and exterior using a range of methods for different situations. While we can’t guarantee that we can completely remove all stains, we pride ourselves on developing the most comprehensive range of solutions available – a perfect refresh.

– £95

Exotic Special Clean

We clean your bags’ interior and exterior using specialist techniques for exotic skins. While we can’t guarantee that we can remove all stains, you can rest comfortably that your exotics are in the most capable and passionate hands.

– £125

Mould, Pest and Biological Fluid Removal

Sometimes the situation is just not pretty and requires and specific techniques to salvage. Fortunately, we have the equipment, experience and procedures in place to apply to your shoes, bags and clothing. Please let us know if you are sending us such a situation in advance as health and safety measures may be required.

– Starting at £140


SCUFFING, WEAR AND TEAR


Remake tabs or loops for handles or buckles

Little loops of leather and other material hold important components together such as straps, buckles, laces. When they break in an unrepairable way, we simply make you a new one. We’ll match everything as close as possible to the original or, if it must be perfect, sometimes we can even source the original material direct.

– Starting at £175

Re-edging

The often acrylic-based paint, but sometimes wax, painted along the edges of cut leather dries and cracks over time. We sand the old stuff down, using the tiniest sander you have ever seen, hand mix a new colour and reapply the paint. It’s like a fresh manicure for your bag!

– Starting at £70

Remake tassels or zip puller

Whether lost or damaged, we’ll recreate and attach new tassels or zip pullers. We’ll match as close to the original as possible unless you feel creative and request something new.

– Starting at £70

Repair or source and replace hardware

Damage or discolouration, rivets or pins – our dedicated sourcing team can fix the original, source new pieces or liaise directly with the brands to solve hardware problems. There may be additional costs depending on the construction of the item and the hardware.

– Starting at £35

Leather Surface and Colour Restoration

From holes and scratches to colour fade and denim transfer, leather surface and colour restoration is the crown jewel of our toolbox. No one does it better. We take a less is more approach, preferring to let a few flaws show through rather than compromise the touch and feel of our favourite and most respected material. Not all colour restoration will need surface restoration, but all surface restoration will need colour.

– Starting at £140

Recover Piping

Is there anything worse than the plastic piping poking out of the corners of our bag? We conceal any piping that has become visible, while keeping the external shape, using hand-moulded surface and colour restoration techniques. 

– Starting at £140

Remake top binding

The binding on a bag is the narrow strip of leather or fabric folded over an edge to provide a finished, decorative effect. Think of the opening of a Louis Vuitton Neverfull… but really it can be found on many bags, trainers and shoes. When it tears or wears down, we can replace it in whole or in part with as close as possible a match to the original. Material sourcing may be charged separately

£175

Stitching

Linings, tabs, straps, gussets and zips – stitching is everywhere! When it breaks or gets loose, fear not. From the super simple to the complex, our team will not only measure and pin but choose an exact shade of thread to make sure it looks as if we were never there. 

– Starting at £70


COMFORT, PROTECTION AND LONGEVITY


Retube handles

The trouble with big bags, and their supportive rolled handles, is that we fill them to capacity! The leather stretches beyond the length of the plastic tubing, the tubing breaks or both. Always with our tools at the ready, we’ll unpick stitches, fix what is inside, stitch it back up (ever careful to go in and out of the same holes) and re-do the edge coat. Maybe you should leave a few things back next time.

– Starting at £140

Strap shortening

Would you like your saddlebag to hit at the ribs or go way down to the thigh? Let us know the desired length, and we’ll make it happen. Pricing can vary between strap types, attachment pieces, materials and colours. 

– Starting at £140

Small zip replacement

We can replace small zippers for a wallet or for side pockets. We’ll source a closest possible match in size, colour, material and zip teeth. To do this, we must carefully remove the old zipper and restitch in a new one (often by hand) taking care to line up everything perfectly. Additional sourcing costs may apply.

– Starting at £140

Remake handles and straps

Sometimes one of our little surgeries just won’t do the trick, and it’s better to start from scratch. We can remake any handle or straps in the closest possible match to the original style and colour. Additional sourcing costs may apply.

– Starting at £280

Reinforce structure or panels

Bag lost its shape? Has a kink or a bend that no amount of conditioning and stuffing will solve? Like any good cosmetic surgeon, we’re standing by with needles and tiny knives. We open up your bag between the lining and the exterior to insert structured leather reinforcement that will give your bag back its youthful vigour. No downtime.

– Starting at £280

Zip replacement

We can replace large zippers for handbags and holdalls. We’ll source a closest possible match in size, colour, material and zip teeth. To do this, we must carefully remove the old zipper and restitch in a new one (often by hand) taking care to line up everything perfectly. Additional sourcing costs may apply.

– Starting at £280


REIMAGINE AND REFASHION


Change colour

Whether mandated by damage or driven by a change of heart, sometimes an altogether new colour is what the leather doctor ordered. We can recolour shoes or bags in any colour darker than the original… the darker the colour, the more consistent the result. Some limitations do apply, and it is not recommended for suede, nubuck or patent.

– Starting at £280

Change lining

A major accident or just some major love, there are good reasons to replace an entire lining. While you’re there, you might as well have some fun with it and make it uniquely yours. Additional sourcing fees may apply

– Starting at £280

Custom Refashioning

New straps? Initials? Accoutrement? Extreme puppy damage? Send us your bright idea or ask our team to get creative with some design sketches. They love it! 

– How long is a piece of string?