USING OUR SERVICE AT HARVEY NICHOLS EDINBURGH IS SIMPLE
DROP IN STORE
Stylists in the ground floor Accessories Hall in-store can assist you and securely receive your item(s.) Your details will be sent directly to The Restory and your item(s) will be delivered to our atelier.
WHILE WITH US
We will do a comprehensive assessment of you item(s) taking into account what you may have told us and/or what services our experts recommend to bring your item(s) back to life.
You will receive a detailed quote for you to edit, approve, or decline. You will need to approve the quote and make a payment for work to commence.
Once the work has been completed, we will return your items at a time and to a place convenient to you. Carriage is inclusive for returns to Harvey Nichols’ Edinburgh store or anywhere else within the United Kingdom. There are additional costs for international returns.